Trust & Security

Trust Center

Data protection and security are our top priority. All data is processed in compliance with GDPR and hosted on servers in the EU.

Legal Documents

Data Security

EU Hosting
All data is hosted and processed on servers in the EU (Frankfurt).
Encryption
TLS 1.2+ for data in transit, AES-256 for data at rest.
GDPR Compliant
Full compliance with the General Data Protection Regulation (GDPR).
AI Models in the EU
OpenAI models are hosted via Microsoft Azure in Europe.
No AI Training
Customer data is never used to train AI models.
Access Control
Least-privilege access control for all internal systems.

Sub-Processors

ProviderPurposeLocation
NetcupHosting & InfrastructureGermany
AnthropicAI Model (Claude)USA (with SCCs)
Microsoft Azure OpenAIAI Model (GPT)EU (West Europe)
TwilioTelephony & SMSUSA (with SCCs)
StripePayment ProcessingUSA (with SCCs)
PostHogProduct AnalyticsEU
Questions about security & compliance?
Our team is happy to answer any questions about data protection, security, and compliance.
Contact support@textcontent.ai